CUSTOM SERVICES
Let us do the work for you.
Looking for a custom modification service?
We offer modification, repair and replacement services for custom mechanical keyboards. We can upgrade your keyboard or buy in a new one, with expert consultation from our team to help along the way.
Get started by filling out our custom service request form on the right hand side with as much detail about your request as possible. Our team will then get back to you within 48 hours with a price quote.
Frequent Questions
Find the answers some frequently asked questions quickly. If you can't find exactly what you're looking for, please get in touch using the contact form above or by live chat.
Do you ship internationally?
Yes, we ship to most destinations in North America and Europe as well as select countries in Asia and Oceania. Shipping costs will be added at checkout. For orders outside of the UK, it is your responsibility to pay any necessary import duties or fees.
How long will it take to get my order?
It depends on where you are and what you order. For our bespoke (made to order) or custom products there can be a significant lead time involved - please check before purchase. For our stocked items, it can typically take up to 5-7 days within the UK and 6-14 internationally, however we ship orders as soon as we can in all cases and will inform you of delays.
Whats your cancellation policy?
We are quite flexible with our cancellation policy, and we will always seek to resolve any problems by offering alternatives and replacements primarily.
However, orders that include custom/bespoke products (specified in descriptions) cannot typically be cancelled after purchase.
You are usually able to cancel orders of stocked items unless they have already been shipped by getting in touch with out support teams.