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Our Story

The story behind Ascend Keyboards

At Ascend Keyboards, we have one goal; to bring custom keyboards without getting your hands dirty, for an affordable price. Every aspect of our products - from ordering, modifying, and shipping - is crafted around being able to bring you the custom keyboard experience, without spending hours tuning and lubing without overspending. We want to bridge the gap between traditional gaming keyboards and custom keyboards at an affordable price. That's the Ascend Promise.

WORK PROCESS

Find out what happens when you order!

1. Place your order

First, once your order is reviewed, we either require parts or take them out of our inventory. This process tends to take around 1-3 business days.

2. Transport

Next, the items/parts then get shipped over to our facility. If the item is not in stock, it will take around 8 days.

3. Assembly

Following, we build the keyboard. This includes lubing switches; tuning stabilizers; adding case foam, and soldering. This is the most time-intensive part labour wise and takes around 2-4 hours.

4. Dispatch

Lastly, we package up the finished product and dispatch them using our carriers (Royal Mail and UPS). Deliveries to the EU take 1-3 days whilst the rest of the world takes 5-7 days.

5. Unboxing

Probably the most exciting moment of this journey! As you unpackage your new keyboard and feel customisation at your fingertips for the first time.

6. Support

Join our Discord (link below) for as-soon-as-possible support on all our products. Whether it be general inquiries or issues with your order, we are always here to help!

Meet The Team

Each keyboard is run through our team based largely in the United Kingdom, we are a small team of 8 people based all around the country. With a team of 4 experienced staff lubing and building the range of our modified items. 2 customer service members, and 3 admin staff. We ensure that each order is handled with care and is constructed with the highest degree perfection.

What Are You Waiting For? Join our Discord To Ask Us Any Questions!

Join Our Discord