The story behind Ascend Keyboards
At Ascend Keyboards, we have one goal: to bring you high quality, custom keyboards without getting your hands dirty; all at an affordable price. Every aspect of our products - from ordering, modification, and shipping - is crafted around a prestigious custom keyboard experience, without spending hours tuning and lubing whilst overspending. We want to bridge the gap between traditional gaming keyboards and custom keyboards at an affordable price. That's the Ascend promise.
Starting at Ascend from early 2022, I was always intrigued by how unique and competitive our products were, and how tightly knit our community was. Our staff team mostly consisting of students made logistical and operational tasks challenging but I have always been deeply humbled by the determination and passion shown by our staff and our consumers alike. Our founder formed Ascend Keyboards, after a prolonged period of time spent treating it solely as a hobby, to provide a budget alternative to those wanting the custom keyboard experience without spending the time or money for a fully custom build, in hopes that more people will be able to enjoy these kind of products. That mission stays with us today.
Managing Director of Ascend Keyboards
Find out what happens when you order!
1. Place your order
First, once your order is reviewed, we either require parts or take them out of our inventory. This process tends to take around 1-3 business days.
Next, the items/parts then get shipped over to our facility. If the item is not in stock, it will take around 14 days.
Following, we build the keyboard. This includes lubing switches; tuning stabilizers; adding case foam, and soldering. This is the most time-intensive part labour wise and takes around 2-4 hours.
Lastly, we package up the finished product and dispatch them using our carriers (Royal Mail and UPS). Deliveries to the EU take 1-3 days whilst the rest of the world takes 5-7 days.
Probably the most exciting moment of this journey! As you unpackage your new keyboard and feel true customisation at your fingertips for the first time.
Join our Discord (link below) for as-soon-as-possible support on all our products. Whether it be general inquiries or issues with your order, we are always here to help!